Contact Us

We're here to help!

Whether you have a question about your order, shipping, returns, or one of our products, the Casa Vellora support team is happy to assist you.

Customer Support

Email: zvynlabs@gmail.com

Response Time: We typically respond within 24 hours (Monday–Friday).

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Saturday & Sunday: Closed

Order Support

To help us assist you as quickly as possible, please include the following in your email:

• Your full name
• Order number
• A brief description of your question or issue
• Photos (if your order arrived damaged or incorrect)

Frequently Asked Questions

Many common questions about shipping, returns, and refunds can be found in our Shipping Policy and Return & Refund Policy.

Our Commitment

At Casa Vellora, we're committed to providing quality products and outstanding customer service. Every message is important to us, and we'll do our best to resolve your issue quickly and fairly.

We look forward to helping you!

Casa Vellora Customer Support

Email: zvynlabs@gmail.com